ARB is the 5th Dimension's enterprise Automated Recurring Billing system. ARB provides tokenized payment management with automated customer contact management, transaction recycling and collections tracking. ARB will manage customer payments and their sensitive payment information making the merchant PCI Compliant on day one. As a completely hosted solution, merchants can leave the technology to us and focus on their core competency. Our full service model offers a fully hosted and managed solution including data warehousing of Paid in Full accounts. Take a closer look.
Streamline Account Management Processes
With automated account alerts, transaction recycling, customer history files and audit logs ARB is the best way to manage customers and their payments. Less hands on handling of accounts translates to reduced human resources.
Less Customer Support
MyPaymentManager.com provides your customers real time access to their accounts to check account status and make payments. Merchants have found this tool alone reduces customer calls by more than 50%.
By storing sensitive payment data in ARB, merchants can avoid costly PCI Compliance certification.
- Our PCI Compliant servers are secure and provide around the clock intrusion detection with 24x7 monitoring by GIAC analysts to ensure rapid response to threats to cardholder data.
- Our analysts review key log data daily to identify threats and suspicious activity.
- We undergo regular penetration tests to assess and remediate vulnerabilities before the bad guys know there was one.
- Tokenization is the key to payment card data security and PCI Compliance. With no payment details available at the user level, mismanagement of data, system breach and prying eyes minimize the opportunity for a CISP (Card Information Security Program) violation.
ARB provides new revenue opportunities. Merchants finally have a way to manage customers who want to make payments prior to delivery of goods and services. Providing this "payment vehicle" allowed one merchant to increase their sales volume by 45% in 2009 and an additional 38% in 2010.